If the long wait times and hard-to-find numbers aren’t clear enough, I’ll say it: tech companies don’t want to talk to you.
Here’s a secret I bet you didn’t know. You can ask Amazon to call you if you have a problem with an order or anything else. Tap or click here for the secret location on Amazon’s website.
You can use the chat feature on a site, but scammers have made these hard to trust. Tap or click the red flags to spot a Facebook chatbot scam that steals login credentials.
When you need help, always find the contact details on the company’s official website. Even that is not always easy. Luckily, I dug for you.
Stop googling! Here are 10 numbers you might need
It is very dangerous to search phone numbers of Google search technology companies. Scammers use the system to get spoofed websites and phone numbers as top search results through advertisements.
Tap or click to see a YouTube ad scam that almost fooled a family member of mine.
Instead of waiting for a response to an online form, try calling. Be aware that waiting times can be long. (Keep reading for a smart way to see how long.)
I’ve also included links for those who prefer to use a contact form or chat service.
- Amazon: 888-280-4331; Go here for Amazon support.
- Microsoft: 800-642-7676; Go here for Microsoft support.
- Apple: 800-275-2273; Go here for Apple support.
- Google: 650-253-0000; Go here for Google support.
- Meta (Facebook and Instagram): 650-543-4800 (Warning: it is difficult to get an answer); Go here for Facebook support. Go here for Instagram support.
- You’re here : 888-518-3752; Go here for Tesla support.
- Roku: 816-272-8106; Go here for Roku support.
- Samsung: 800-726-7864; Go here for Samsung support.
- PayPal: 888-221-1161; Go here for PayPal support.
- Zoom: 888-799-9666; Go here for Zoom support.
Now, what if you need to contact a company that is not on this list? Like I said, your best bet is to find a contact number on the company’s official website. You can also try this trick.
PROTECT YOUR PRIVACY: 3 Scary Lists That Show Everything Google Knows About You
Find customer support and wait times
If you don’t want to deal with finding a number yourself, Get Human can help. Simply type in a business name to see contact information.
You can browse or search for business numbers. Select the brand from the drop-down results and you’ll be taken to a listing page with the details you need to get in touch.
A warning: The site is full of ads that you should never click on. Ignore buttons that claim to automatically initiate a call or chat. Take a pen and paper and write down the number.
Fortunately, it’s easy to tell which number is the one to use – the big blue on the left side of the screen. You’ll even see the current wait time and the best time to call.
You are now armed with the information you need. No Google search is required. Speaking of which, here are seven things you should never Google.
For more tech smarts, click the link below to my latest podcast which is perfect for walks, car trips, and work around the house.
CHOICE OF PODCAST: Get free food, Twitter spam, Microsoft dangers
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Find my podcast “Kim Komando Today” on Apple, Google Podcasts, Spotify or your favorite podcast player.
Listen to the podcast here or wherever you get your podcasts. Just search for my last name, “Komando”.
What questions do you have about the digital lifestyle? Call Kim’s national radio show and tap or click here to find it on your local radio station. You can listen to or watch The Kim Komando Show on your phone, tablet, TV or computer. Or tap or click here for Kim’s free podcasts.